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May 06.2025
3 Minutes Read

How Hoby Hanna's Critique of NAR's MLS Rules Signals Industry Change

NAR MLS rules and broker innovation article featuring CEO interview.

The NAR Settlement: What It Means for Brokerages

In a recent interview, Hoby Hanna, CEO of Howard Hanna Real Estate Services, did not hold back in expressing his discontent with the National Association of Realtors (NAR). He argued that the NAR’s decisions, particularly regarding its Multiple Listing Service (MLS) rules, have left individual brokerages vulnerable, especially in light of the recent Gibson antitrust lawsuit settlement. Hanna's frustration is palpable as he describes the sense of betrayal felt by many brokerages that were not included in last year's $418 million settlement covering numerous commission-related antitrust cases across the country.

Navigating a Complex Landscape

Hanna emphasized that he believes NAR’s restrictive MLS rules, including the Clear Cooperation Policy (CCP) and rules surrounding the Internet Data Exchange (IDX), limit the ability for brokerages to innovate and adapt to the modern real estate market. In his view, these regulations have only hurt competition, especially for smaller and independent real estate firms. “They sold the industry down the river,” Hanna lamented, as he questioned the value of remaining a part of the NAR. “We, as an individual broker, are tied up in a lawsuit based upon NAR saying here’s how MLSs had to work and putting dictates in place.”

Potential Shifts in the Industry

Hanna is not alone in his sentiments. His warnings signal a broader concern among brokers who feel that NAR's actions may hinder their ability to serve clients effectively. As public funds drive consolidation among larger real estate companies, the implications of NAR’s policies become even harsher for independent brokerages. “I didn’t believe that a big broker anywhere isn’t thinking this way,” he stated, indicating that a wave of change could be on the horizon.

Understanding the Rules and Their Impact

Clear Cooperation and IDX are intended to promote transparency, yet Hanna argues they create barriers, curtailing creativity in marketing properties. Many agents are left struggling to find unique selling points in a market that demands innovation. “There might have been some bad apples, but they took care of themselves,” he remarked, implying that the existing self-regulatory measures were adequate before NAR’s intervention.

The Broader Perspective on Real Estate

The debate surrounding the role of NAR and its guidelines raises larger questions about the future of the real estate industry. With independent brokerages like Howard Hanna breaking from traditional norms, there is an opportunity to reassess the framework that governs real estate practices. In a rapidly changing housing market, adaptability is crucial; brokerages need policies that foster innovation and collaboration rather than limitations.

Looking Forward: A Call for Change

As Hanna weighs the prospect of moving away from NAR, he embodies a larger shift within the real estate industry—a desire for change that puts brokerages first. For real estate professionals and consumers alike, understanding these dynamics could be pivotal. Broker innovation, consumer access to information, and fair competition can thrive with a reconsideration of existing policies that have long dictated the flow of real estate business.

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